- About Us
Welcome to Las Vegas Rhinestones! We are America's premier supplier of empty cup chain jewelry, rhinestone chain, jewelry crafting kits, Swarovski stones, empty chain elements, rare findings, faux pearls, jewelry tools, and more. We are located in Rhode Island, and make all of our jewelry here in the USA. We offer jewelry crafting products and kits for anyone from beginners to experienced jewelry makers and re-sellers.
If you have a general question, idea, or suggestion, please feel free to contact us! We would love to hear from you.
Where are your products made?
All of our empty jewelry is made right here in the USA. Our crystals are made by Swarovski which is located in Austria. All products ship out from our headquarters in Warwick, RI, USA.
What are your products made of?
All of our jewelry is made of solid brass, which is then coated in a variety of finishes. Our gold overlay and sterling silver overlay finishes contain a thin plating of real gold or silver over the brass base. Our crystals are real mineral glass crystals made by Swarovski™. Our faux pearls are also made of mineral glass, instead of cheap plastic like some other faux pearls.
Are your products nickel-free?
Our Brass Ox and Copper Ox finishes are 100% nickel-free. However, our Hematite, Rhodium, Gold Overlay, Sterling Silver Overlay, Rose Gold and Silver Ox finishes all contain a light coating of nickel underneath the finish coat. This is common in costume jewelry and the purpose is to brighten the dull brass before the finish coat is added. Those five finishes are not considered nickel-free for those with allergies. And of course, all of our products are 100% lead-free.
Learn more about the eight different finishes we offer here.
Is there a minimum order quantity? Do you sell wholesale?
No, there is no minimum quantity per order.
Las Vegas Rhinestones is a manufacturer/wholesaler and not a retailer, our items are already priced at wholesale market value to take into account the reseller. Because of this, we generally are not able to offer any discounts or coupons. We strive to not have any price increases even though our costs go up every year. We do however offer a 10% discount for any order of $2000 or more, out of respect for the size of the order. We also offer special deals through our Facebook page everyday on closeout, discontinued, or designer samples.
How fast will I receive my order?
Typically we ship each order the same day as long as all of the products are in stock. If we encounter a back-order item we will hold your order if we can completely fill it within 1-2 days. If we are not able to do so we will ship what we have in stock and back-order the rest. From there we will ship you your back-order item when it is available.
*Including shipping time our customers usually receive their order anywhere from 2-5 days.
How much is shipping?
We use USPS 2-3 Day Priority Mail, which is one flat rate of $6.45 no matter how many items you buy. Faster or slower shipping methods may be available by special request.
Order of over $150 will receive free shipping.
Is it possible to add product to an Existing Order?
Yes! We're excited you found another product you love. We are able to add onto any order that has yet to marked as "Shipped". The easiest way to add to an existing order is to place another order in our system and request for it to be combined with your previous order (with your order #). From there we can refund you the extra shipping fees. You can also contact our customer service via email, online chat, or phone.
Can I get a color chart?
Absolutely! Just request one in your next order and we'll include it for free. Or, view it online here.
How do you handle defective products?
Our return policy at Las Vegas Rhinestones is very flexible. Quality is the one of our most important values and we take pride in our high standards. In case you encounter a defective product please get in contact with our customer service. Our options are as follows:
1. Replacing the product.
2. A full refund to your account.
For more information about our Policies visit our page here.